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Service DESIGN THINKINg, implementation & innovation trainings

based on Silicon Valley Design methods. Open trainings and customised inhouse-trainings.

 
 

Service Design TRainings

in Cooperation with the XDI Institut

28.-30. November 2018 Copenhagen at Republikken (Language English)

04.-06. March 2019 Amsterdam at MMousse (Language English)

3Days

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SERVICE DESIGN BASICS

 

 

Service Design COURSE & certification

in Cooperation With c+plus Vienna And Prof. Birgit Mager @virtual identity Munich

Termin 1:  28. - 29. März 2019

Termin 2: 6. - 7.  Mai 2019

Termin 3: 3. - 4. Juni 2019

6 Days

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SERVICE DESIGn COURSE

 

 

Service Design DOING / DELIVEry & ImplementATIOn

Service Design & Organisational Change

In Cooperation WITH the Service Design Network, Prof. Birgit Mager

Cologne, Service Design Network Space, Loft 33

18. January 2019 (Language English)

How can it be ensured that complex service design concepts can be successfully implemented with clients? The workshop will approach the topic of implementation from different directions. Current trends in research, practice and general implementation success factors are presented, discussed and reflected on the basis of own projects. //

Wie kann sicher gestellt werden, dass komplexe Service Design Konzepte mit Kunden erfolgreich umgesetzt werden können? Der Workshop wird sich dem Thema Implementierung aus verschiedenen Richtungen nähern. So werden aktuelle Trends in Forschung und Praxis aufgezeigt, generelle Implementierungs-Erfolgsfaktoren vorgestellt, gemeinsam diskutiert und anhand von eigenen Projekten reflektiert. //

1 Day

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Implementation

 
 
The side effect of Service Design is cultural change
— Jenny Bauschmid@eon